100% SATISFACTION GUARANTEE

We want to give you as much confidence as possible when purchasing from Akta.  That is why we have our 100% satisfaction guarantee.  If our product doesn’t meet your expectations, return it for a full refund. No questions asked, simple as that.

  • For original customers with proof of purchase.
  • Valid for 15 days after purchase.
  • Shipping costs not included.
  • Does not include casual or accessory items.

 

LIMITED LIFETIME WARRANTY

If you’ve made the choice to spend your hard earned money on an Akta product, we want to give you confidence in your purchase.  We’ve designed and developed our product to hold up to the highest standards, but even with that there will be manufacturing issues from time to time.  That is why we offer a limited lifetime warranty.  Over a product's natural lifetime, we will cover any manufacturing defects.  We will work with a local repair facility when appropriate, or in cases that the item can’t be repaired, we will replace it.

  • For original customers with proof of purchase.
  • Does not include improper care, crashes (see crash replacement), normal wear and tear over time.
  • Shipping costs not included.
  • Does not include casual or accessory items.

 

CRASH REPLACEMENT   

If you’ve made a choice to buy our product, we want to keep you in it.  

No matter how well our product is built, there will be times when you hit the deck and damage your favorite Akta product. For that reason, we offer a Crash Replacement Discount for all of our riding products on a per item, per scenario basis**. Once the type of damage is confirmed we’ll determine whether your item(s) should be sent back to us. If your item needs to be sent back, once we receive the tracking code you’ll receive your discount.

  • For original customers with proof of purchase
  • Does not include improper care and normal wear and tear over time
  • Shipping not covered for the returned item
  • Free Shipping on new purchase
  • Does not include casual or accessory items.

** Disclaimer: Crash Replacement Discount will be honoured on a timeline to discount sliding scale for the periods 30 days to 12 months from date of purchase.

    Warranty / Crash Replacement Form