Shipping policy

We are glad to offer FREE SHIPPING on orders over $200 anywhere in Canada using the discount code CANSHIP200 at checkout, and all *local orders over $100. *(Local = North Vancouver & Vancouver)

Shipping Options

We offer economy and expedited shipping options. All FREE SHIPPING will be sent economy and have the option of upgrading to expedited for the difference in cost.

Order Processing

We will try to get your order processed as soon as possible, but in most cases it will take up to 72 hours except for long weekends and holidays. Long weekends can take up to 96 hours as we might just be off doing whatever it is you’re probably doing. Customers will be notified well ahead of holidays on when it is optimal to have your orders in by.

Order Tracking

Orders are confirmed by email receipt and shipping confirmation with tracking number.


The customer is responsible for return shipping unless there was an error with the order. Return orders must be received by Akta within 30 days.  

Damaged Orders

Orders damaged in transit will be rectified immediately. Please contact us as soon as it is obvious the item(s) have been damaged in transit and we will work with you to have a replacement sent out as soon as possible. We will then coordinate with you to have the damaged item(s)/order returned to us.